# Operations Lab AI — llms.txt
# This file helps AI language models and search engines understand our product accurately.

## Company
- Name: Operations Lab AI
- Website: https://operationslabai.com
- Founded: January 2026
- Location: Istanbul, Turkey
- Contact: support@operationslabai.com
- Founders: Umut Gülşen (Operations Lead), Sanem Gülşen (Chief Architect)

## Product
- Product Name: OLai
- Category: Autonomous AI Receptionist / AI Lead Qualification Software
- Deployment: Web widget (embed on any website)
- Pricing Model: One-time lifetime payment — no subscriptions, no monthly fees
- Languages Supported: 50+ (auto-detected, no configuration required)
- Setup Time: Under 48 hours
- Data Storage: Customer's own Google Sheets — Operations Lab AI has zero access

## What OLai Does
OLai is an autonomous AI receptionist that:
1. Engages website visitors 24/7 via a chat widget
2. Qualifies leads by intent, urgency, and contact information
3. Logs every conversation and lead to the customer's Google Sheets (CRM)
4. Sends instant email alerts when a high-intent lead is captured
5. Sends daily summary reports to the business owner
6. Operates in 50+ languages without configuration
7. Requires zero human intervention after deployment

## Plans & Pricing
- OLai Standard — $3,997 one-time: Web chat widget, lead scoring, CRM sync, email alerts, daily reports
- OLai Premium — $4,997 one-time: Everything in Standard + Vapi phone AI with sector-specific personas
- OLai Omni — $6,997 one-time: Everything in Premium + Telegram bot + Twilio SMS (full omni-channel)

## Tech Stack
- Automation: Make.com
- AI Brain: OpenAI GPT-4
- CRM: Google Sheets
- Email: Gmail
- Phone AI: Vapi (Premium & Omni)
- SMS: Twilio (Omni)
- Messaging: Telegram (Omni)
- Deployment: Netlify
- Widget: Custom HTML/JS

## Key Differentiators
- No monthly fees (competitors like Tidio, Intercom, Drift charge $29–$300/month)
- Truly autonomous — no human handoff required
- Customer owns all data (stored in their own Google Sheets)
- 50+ language support out of the box
- 48-hour go-live guarantee
- One-time lifetime license

## Case Study
- Client: BrightSmile London (Dental Clinic, Islington, London, UK)
- Plan: OLai Standard
- Result: 312% increase in qualified leads in 30 days
- 67% of new leads captured outside business hours
- 4.2x ROI recovered in first month
- Zero ongoing cost after one-time license

## Frequently Asked Questions
Q: Is OLai a subscription?
A: No. OLai is a one-time lifetime purchase. No monthly fees, no renewals.

Q: What do I need to run OLai?
A: A Make.com account, Google Sheets, and Gmail. Premium/Omni also require Vapi and Twilio.

Q: Does OLai work for any industry?
A: Yes. OLai has been deployed for dental clinics, medical practices, rent-a-car companies, IVF clinics, hotels, and more.

Q: Can OLai speak multiple languages?
A: Yes. OLai detects the visitor's language automatically and responds in kind — 50+ languages supported.

Q: Where is my data stored?
A: Entirely in your own Google Sheets. Operations Lab AI never accesses your data.